01Introduction
Welcome to Vungo Rush: Lucky Spin (the "App"), provided by Spire Info Tech INC ("Company," "we," "our," or "us").
We respect the privacy of our players and recognize the importance of protecting information associated with their use of our services.
This Privacy Policy explains how information may be collected, processed, stored, and disclosed when individuals access or interact with Vungo Rush: Lucky Spin.
By using the App, you acknowledge the information practices described in this Privacy Policy.
For privacy-related inquiries, please contact us at:
info@spireinfotech.quest02Information We Process
The information processed in connection with the App depends on the features used and the technologies integrated into the service. The following categories may be involved:
Device and Technical Information
- Device model and operating system version
- App version and installation information
- Device or application identifiers
- Language preferences and general device settings
- Network information, including IP address
- Technical logs, crash reports, and performance diagnostics
Gameplay and Usage Information
- Game sessions and interaction events
- Gameplay progress and achievements
- Virtual currency balances and in-game item activity
- Feature usage and general engagement patterns
- Error reports and service performance information
Purchase Information
When users make in-app purchases, transaction-related information may be processed to confirm purchases, deliver digital items, maintain transaction records, and resolve payment issues.
Payments made through Apple's In-App Purchase system are processed by Apple. We do not require users to provide complete payment card details directly to the App.
Information Provided Voluntarily
If users contact our support team, we may process their email address, message content, and other information they choose to provide.
We ask users not to include unnecessary sensitive personal information in support communications.
03How Information Is Used
Information processed through Vungo Rush: Lucky Spin may be used for legitimate operational purposes, including:
- Providing and maintaining gameplay functionality
- Managing virtual items and in-game purchases
- Confirming transactions and restoring eligible entitlements
- Identifying technical issues and improving stability
- Preventing unauthorized activities and misuse
- Responding to customer support requests
- Understanding general application performance
- Meeting applicable legal and regulatory obligations
Information is processed only for purposes supported by an appropriate legal basis where required by applicable law.
04In-App Purchases and Virtual Items
Vungo Rush: Lucky Spin may offer optional purchases of virtual currency or digital items through Apple's In-App Purchase system.
These purchases are intended to provide access to entertainment features within the App.
Virtual currency and digital items are designed for use within the game and do not represent real-world currency, financial assets, or transferable monetary value.
Payment processing, applicable billing procedures, and certain refund requests are managed by Apple under its relevant terms and policies.
We may retain transaction identifiers and purchase status information where necessary to deliver purchased content, investigate errors, prevent duplicate fulfillment, and comply with applicable requirements.
05Analytics and Service Improvement
We may use analytics, attribution, and diagnostic technologies to evaluate application performance and improve the user experience.
Depending on the technologies implemented, these services may process technical identifiers, installation information, application events, purchase events, and diagnostic data.
Such information may help us understand application stability, identify errors, measure engagement, and evaluate the effectiveness of promotional activities.
Any third-party service used in connection with the App is subject to applicable privacy and contractual requirements.
06Advertising and Tracking Preferences
The App may use advertising measurement or attribution technologies in connection with the promotion and operation of our services.
Where Apple's App Tracking Transparency framework or applicable law requires user permission, we will request the necessary authorization before conducting activities that require such consent.
Users may decline an applicable tracking permission request.
Where supported by the operating system, users may review or change tracking permissions through their device's privacy settings.
We do not treat permission to use the App as automatic authorization for tracking activities that require separate consent.
08Data Security
We recognize the importance of protecting information associated with our users.
Appropriate technical and organizational safeguards are used to reduce the risk of unauthorized access, accidental loss, alteration, or improper disclosure.
These safeguards may include access restrictions, secure communication methods, and operational security controls.
However, no electronic system or method of data transmission can be guaranteed to be completely secure.
09Data Retention
Information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, subject to applicable legal and operational requirements.
Retention periods may vary depending on the type of information and its purpose.
For example, certain transaction records may need to be maintained for accounting, fraud prevention, dispute resolution, or legal compliance.
When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely dispose of it.
10User Privacy Rights
Depending on applicable privacy laws and the user's location, individuals may have certain rights concerning their personal information.
These rights may include requesting access to personal information, correction of inaccurate information, deletion of eligible records, or withdrawal of consent where processing is based on consent.
Users may submit privacy-related requests by contacting:
info@spireinfotech.questWe may request reasonable verification before processing a request to protect user information against unauthorized disclosure.
Certain information may be retained where required or permitted by applicable law.
11Account and Data Deletion
Users may contact our support team to request deletion of personal information associated with their use of the App.
Requests should be sent to info@spireinfotech.quest with sufficient details to help identify the relevant account or records.
We will review requests and take appropriate action in accordance with applicable privacy requirements.
Deletion may not immediately affect records maintained independently by Apple or other third-party service providers under their own legal obligations.
12Age Restrictions
The App provides entertainment-oriented gameplay and is not intended for children.
We do not knowingly seek to collect personal information from children through the App.
If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address the situation.
Parents or guardians who believe that a child has provided personal information may contact us using the email address listed below.
13International Data Processing
The App may rely on technical infrastructure or service providers operating in different jurisdictions.
As a result, certain information may be processed in locations outside the user's country or region of residence.
Where applicable, we take reasonable measures to ensure that international processing activities are conducted in accordance with relevant data protection requirements.
14Third-Party Platforms and Services
Vungo Rush: Lucky Spin may interact with third-party technologies and services, including Apple's App Store and in-app payment infrastructure.
These services may maintain their own privacy notices and data processing practices.
Users are encouraged to review the applicable policies of third-party platforms when interacting with their services.
We do not control the independent privacy practices of external websites or services that are not operated by Spire Info Tech INC.
15Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in application functionality, operational practices, legal requirements, or privacy standards.
When changes are made, the updated policy will be made available through the appropriate application or website location.
The effective date displayed at the beginning of this document will indicate the date of the latest revision.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
16Contact Information
For questions, privacy inquiries, or requests relating to this Privacy Policy, please contact:
- Company
- Spire Info Tech INC
- Application
- Vungo Rush: Lucky Spin
info@spireinfotech.quest